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Shipping Policy
Shipping Charges: Shipping is free across India on every order. There is no minimum order value, and no handling or delivery charges are added at checkout.
Dispatch Time: Orders are dispatched within 24 hours of order confirmation.
Delivery Time: Delivery is completed within 4 to 5 business days from dispatch. You will receive a dispatch confirmation e-mail with tracking details once your order leaves our facility.
Delivery Area: We ship to all serviceable PIN codes across India.
Verification at Delivery: To ensure your order reaches the correct recipient, our courier partner will ask for a government-issued photo identity proof at the time of delivery. Please keep a valid ID available so your delivery is not delayed.
Order Cancellation by Us: In the unlikely event that we fail to deliver your order within the stipulated period, we will cancel the order and issue a full refund to your account via the original payment method.
Returns & Refunds Policy
Returns: We are committed to customer satisfaction. If you are not happy with your product, you can return it within 3 days of delivery by calling our customer support at 09051011811 or writing to us at info@futuretechsolutions.in
Return Conditions: Returns are accepted only where a defective or damaged product has been delivered to you. The product must be returned unused, unaltered, in its original packaging, along with the tax invoice and any guarantee card.
Refund Process: We will initiate the refund process within 48 hours of receiving the returned product. The full amount will be refunded directly to your account via the same payment mode you used for the transaction, within 7 working days thereafter.
Cancellations:
You can cancel your order for free before it has been dispatched and you receive the dispatch confirmation e-mail. A full refund will be initiated to your account.
If you cancel an order after it has been dispatched, the shipping/courier charges will be deducted from your refund.
The right of cancellation does not apply to services or any products that have been made to your specification or are customized.
Exchanges: We regret to inform you that the exchange of products is not possible. You can, however, return a defective product as per this policy.
Final Decision: The customer agrees not to dispute the decision made by Futuretech Solutions regarding cancellations.
The Lenovo LOQ pairs a 12th Gen Intel Core i5-12450HX with an NVIDIA RTX 3050 6GB GPU and an unusually generous 24GB of RAM, alongside a 512GB SSD. The HX-series processor is a desktop-derived chip, giving it more headroom than standard H-series gaming laptops.
The 15.6-inch FHD IPS display runs at 144Hz and 300 nits. Finished in Grey at 2.4kg with Windows 11, MS Office 2021, 3 months of Game Pass and 1 year of Accidental Damage Protection.
| Model | LOQ 2024 (83GS0098IN) |
| Processor | 12th Gen Intel Core i5-12450HX |
| Graphics | NVIDIA GeForce RTX 3050 6GB |
| RAM | 24GB |
| Storage | 512GB SSD |
| Display | 15.6 inches (39.6cm) FHD IPS, 144Hz, 300 nits |
| Operating System | Windows 11 |
| Software | MS Office 2021 |
| Colour | Grey |
| Weight | 2.4 kg |
1 Year Onsite Warranty by Lenovo India, including 1 Year Accidental Damage Protection.
Brand Authorized
No Cost EMI
SSL Secure Payment
100% Genuine Product Guarantee
Futuretech Solutions, founded in 2005, has been providing IT products and solutions to SOHO, SME, and GOVERNMENT customers for over two decade. In 2013, we expanded to E-Commerce, selling products on Amazon & Flipkart. After executing over 50,000 orders, we launched our own website: futuretechsolutions.in
At Futuretech Solutions, we focus on top brands and continually review product standards. With a vision to become a Total Solution Provider in a demanding market, our goodwill and continuous innovation set us apart from competitors.
Returns & Refunds Policy
Returns: We are committed to customer satisfaction. If you are not happy with your product, you can return it within 3 days of delivery by calling our customer support at 09051011811 or writing to us at info@futuretechsolutions.in
Return Conditions: Returns are accepted only where a defective or damaged product has been delivered to you. The product must be returned unused, unaltered, in its original packaging, along with the tax invoice and any guarantee card.
Refund Process: We will initiate the refund process within 48 hours of receiving the returned product. The full amount will be refunded directly to your account via the same payment mode you used for the transaction, within 7 working days thereafter.
Cancellations:
You can cancel your order for free before it has been dispatched and you receive the dispatch confirmation e-mail. A full refund will be initiated to your account.
If you cancel an order after it has been dispatched, the shipping/courier charges will be deducted from your refund.
The right of cancellation does not apply to services or any products that have been made to your specification or are customized.
Exchanges: We regret to inform you that the exchange of products is not possible. You can, however, return a defective product as per this policy.
Final Decision: The customer agrees not to dispute the decision made by Futuretech Solutions regarding cancellations.
Yes, we are Brand Authorized Dealers. Our product range consists of brands like Dell, Lenovo, HP & Asus.
